Privacy Policy

Privacy Policy for Harmony Valley Home Services

Effective Date: May 2026

At Harmony Valley Home Services, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit data through our online forms, interact with our advertisements, or subscribe to our communication channels.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Contact Data: Full name, email address, phone number, and physical billing/service addresses.

  • Property & Service Data: Home size, specific service interests, scheduling availability, pet information and custom project details.

  • Marketing & Communication Data: Your preferences in receiving marketing or promotional materials from us and your preferred method of contact (text, phone, or email).

2. How We Use Your Information

We use the information we collect from you to fulfill services and run our business operations, specifically to:

  • Provide, operate, and maintain our home services, including delivering custom quotes and home walkthroughs.

  • Respond directly to customer service inquiries, comments, or support requests.

  • Send you transactional communications, such as booking confirmations, schedule updates, proposals, invoices, and service reminders.

  • Send you promotional marketing materials, newsletters, seasonal specials, and educational content via email or SMS text message (where consent has been provided).

3. Text Message (SMS) & Email Marketing Compliance

By providing your phone number and email address through our website forms or advertisements, you consent to receive communications from Harmony Valley Home Services.

  • SMS Messaging: Message and data rates may apply. You can opt-out of text messages at any time by replying "STOP" to any text message you receive from us.

  • Email Marketing: You can opt-out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails or by replying with a request to be removed.

4. Data Sharing and Protection

We do not sell, rent, trade, or share your personal information with third-party marketers or outside entities for their independent marketing purposes. We only share information with trusted third-party service providers (such as our CRM, email platforms, or scheduling software) solely to help us execute our direct business operations. We utilize industry-standard security measures to protect your digital data.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us at: info@harmonyvalleyhomeservices.com.